Will you report my information to the credit bureau?

Yes, we report to Equifax Canada.

How do I check my own credit rating?

You can easily order your own personal credit report from the official Equifax website, www.equifax.com.

What is a Secured Loan?

When unable to get an approval on an Unsecured Loan Customer First Financing may request that a customer pledge collateral (security). This could be any approved asset owned by the applicant that is of close value to the amount being borrowed. Customer First Financing’s Secured Loans are amortized between 24 – 180 months. Amounts range from $500 – 25,000 with rates ranging between 19.9% - 44.9%. The length of the term and amount of the loan will depend on our assessment of your credit profile and value of your asset. Secured loans may be subject to additional fees. Contact our office directly for further information.

What is an Unsecured Personal Loan?

We lend you an amount based on your whole financial picture which includes employment status, income stability and ability to repay (budget). Customer First Financing’s Unsecured Personal Loans are amortized between 6 – 36 months. Personal Loan amounts range from $500 - $7,500 with rates ranging between 35.9% – 47.9% depending on your loan size, length of term and our assessment of your credit profile. Personal Loans may be subject to additional fees. Contact our office directly for further information.

I applied for a loan online, when can I expect a reply?

During our normal business hours a sales representative should call shortly after you submit your application. We will contact you via the phone number you provided on the application form.

How fast can I get a loan?

If you have provided us with all the information required, you can receive a loan within 24 hours of submitting an application.

What is the interest rate on a loan with Customer First Financing?

The interest rates with Customer First Financing greatly vary. The rates range between 19.9% - 47.9% depending on the type of loan (secured vs unsecured), the size of the loan, and the applicant’s credit profile. Contact our office directly for further information, we would be happy to answer any additional questions or provide payment quotes.

Can I apply if I am currently bankrupt?

If you are not yet discharged from a bankruptcy, call us and we may still be able to help you with a loan.

Can I apply if I have bad credit?

Yes, you can apply for a loan if you have bad credit. If approved a loan with Customer First Financing will help re-establish your credit.

How do I apply for a loan?

Apply online or call one of our representatives to help you with the application process.


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